When you rent a car in Puerto Escondido you leave a security deposit of approximately $8,000 MXN, returned in full when you hand the car back without damage. Your rate already includes basic third-party liability coverage, and nothing is charged online when you book.
The deposit is the part of renting that raises the most questions — and the one shady rental companies exploit the most. Here's exactly how it works with us, what the insurance covers, and what happens in the (uncommon) case of an incident.
What the security deposit is (and what it's NOT)
The security deposit is a temporary safeguard, not a payment. It's held when you pick up the car and its only purpose is to cover damage attributable to the renter during the rental. If you return the car as you received it — which is what happens in the vast majority of rentals — it's released in full.
It's not a hidden charge or an extra cost: your daily rate is the one published, and the deposit travels back to your pocket at the end.
How much it is and how you leave it
With us the deposit is approximately $8,000 MXN, depending on the car category. It's handled at handover at our branch — never online — and you can leave it by card or in cash.
Important: when you book online, nothing is charged. No rate, no deposit. Everything is settled when you pick up the car, contract in hand.
When and how you get it back
When you return the car we do a joint inspection — the same one we did with you at handover, using the contract photos as reference. If the car is in the same condition, the deposit is released.
That's why the initial inspection matters so much: the photos we take together when you receive the car are your protection. We have a full guide on what to check before driving off (linked at the end).
Insurance: what your rate includes
All our rates include basic third-party liability coverage, which responds for damage to others. It's the coverage the law requires to drive.
For additional coverage (vehicle damage, theft), ask us on WhatsApp based on the unit and your trip. And a tip few people use: if your credit card offers rental car insurance, check its terms before traveling — some cover part of these risks, though conditions vary a lot by bank and country.
What happens if there's damage or an accident?
First thing, always: let us know immediately on WhatsApp, wherever you are. Every case is handled individually to reach a fair, fast solution; depending on the situation, the deposit may be applied to cover the damage.
Traffic fines incurred during the rental are the renter's responsibility — same as at any rental company. Drive calmly, respect the speed bumps and you'll have nothing to worry about.
How to make sure you get everything back
The formula is simple and takes 10 minutes:
- 1When you receive the car, do the joint inspection with us and photograph all four sides.
- 2Make sure any existing scratch is noted in the contract before signing.
- 3During the rental, if anything happens, report it right away on WhatsApp with a photo.
- 4Return the car at the agreed time and do the final inspection together.
Deposit & insurance FAQs
How much is the deposit to rent a car in Puerto Escondido?
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Approximately $8,000 MXN depending on the car category. It's held when you pick up the unit and released when you return it without damage.
Is the deposit charged when booking online?
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No. Nothing is charged at booking: no rate, no deposit. Everything is handled when you pick up the car at the branch.
Can I leave the deposit in cash?
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Yes, we accept card or cash for the deposit. If you have questions about your case, message us on WhatsApp before your trip.
Is insurance included in the price?
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Yes, all rates include basic third-party liability coverage. Additional coverage is handled per unit; ask us on WhatsApp.
What if the car gets scratched or damaged during my rental?
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Tell us immediately on WhatsApp. Every case is reviewed individually and fairly; depending on the damage, the deposit may be applied to cover it.
Do I pay traffic fines?
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Yes, fines incurred during the rental are the renter's responsibility, as at any rental company.